What ages do you work with?
Our therapists support infants, toddlers, and school-aged children – ages birth to 18 years. Each pediatric physical and occupational therapy plan reflects the child’s developmental stage and daily routines.
Do caregivers take part in therapy sessions?
Yes. Caregiver involvement helps children practice skills during everyday activities and supports consistency between visits. Parents and/or babysitters, nannies, grandparents, etc are welcome at our sessions!
How often does therapy happen?
Frequency depends on your child’s goals and needs. Therapists collaborate with families to create a plan that supports progress while fitting into daily life.
How do in-home therapy services work?
Our therapists come directly to your home and work with your child using personalized, research-based techniques. Sessions are designed around your child’s goals, daily routines, and functional needs, with active family involvement throughout the process. We bring any equipment we need with us to your home.
How do I get started with therapy?
Getting started is simple. Families can submit an appointment request online. From there, we’ll discuss your child’s needs, schedule an evaluation, and create an individualized care plan focused on functional improvement and meaningful milestones.
How do school-based services differ from in-home therapy?
School-based services focus on skills that directly affect classroom participation, academic tasks, and school routines. In-home therapy focuses more broadly on daily life skills within the home environment.
Do you collaborate with teachers and school staff?
Yes. We communicate with educators to ensure therapy strategies align with classroom expectations and support consistency across environments.
Do accept Early Intervention (EI) or Committee on Preschool Special Education (CPSE) contracts?
No. We do not contract with the Department of Education or Department of State.
Is in-home therapy appropriate for medically complex children?
In many cases, yes. In-home therapy allows care to take place in a familiar environment and can be adapted to each child’s medical considerations.
Direct Access
In many cases, families can begin pediatric physical therapy without a physician referral – this is known as direct access. Direct access allows parents to seek support when they notice concerns related to movement, coordination, regulation, or daily function. Direct access can only be continued for 10 visits or 30 days from evaluation, whichever comes first. After this time period, a physician referral is legally required to continue therapy.
Direct access helps families take timely steps when questions arise, without unnecessary delays. During your initial evaluation, our therapists will assess your child’s needs and determine the appropriate course of care. If collaboration with a pediatrician or specialist becomes helpful, we will communicate clearly and support that coordination.
It is important to note that some insurers and diagnoses require a physician referral. Additionally, we always recommend that families remain in communication with their child’s primary care provider. Our team values collaboration and works to ensure that therapy supports your child’s broader care plan when applicable.
Insurance Info
Understanding insurance coverage can feel complicated, and we aim to make the process straightforward. EMpower provides in-home pediatric physical and occupational therapy and operates as an out-of-network provider. We accept payment up front and provide superbills after each session. On average, our patients with commercial insurance, receive 60-80% reimbursement after their deductible has been met. Our team can guide families through understanding reimbursement options and documentation needs.
Clear communication about financial expectations helps families plan comfortably. If you have questions about billing or payment options, our administrative team is available to help you understand your options before services begin.